In a groundbreaking move that’s set to transform the landscape of media intelligence and customer engagement, ViewLift has unveiled two cutting-edge AI-powered products. By introducing these solutions, ViewLift not only redefines the capabilities of media companies but also elevates the streaming experience for viewers worldwide.
ViewLift Data Insights Pro: Your Virtual Analytics Guide
Leading the charge is the ViewLift Data Insights Pro, an AI analytics companion that serves as a real-time, text-based data analyst. According to Sports Video Group, this innovative tool hands executives personalized summaries of streaming metrics, enhancing decisions with immediate insights. What was once a time-consuming task, waiting for analysts and understanding complex data, is now simplified into user-friendly texted insights that lead to swift, informed choices.
Rick Allen, CEO of ViewLift, emphasizes their mission: “We’re making data accessible so our partners can act swiftly on key metrics, be it live viewership or revenue analytics.”
ViewLift FanAssist AI: Revolutionizing Multilingual Support
Next in line is ViewLift FanAssist AI, an automated multilingual assistant poised to change how customer service operates. Imagine an AI that handles a surge in inquiries during popular live events, solving issues in diverse languages without missing a beat. This remarkable innovation cuts down ticket volumes, showcasing a 90% reduction in customer service stress during major sports events.
ViewLift FanAssist AI sets a new standard—supporting platforms globally with intelligent categorization and rapid responses. Multilingual complexity, once a hurdle, is now seamlessly navigated, leaving support teams free to tackle more complex tasks.
Google Integration: Customized Viewer Experiences
ViewLift leverages the power of Google Vertex AI to offer a supercharged recommendations engine, continuing its journey to personalization. By analyzing viewer behaviors intricately, the platform ensures content suggestions match each viewer’s taste. The result? Longer watch times, enhanced viewer retention, and substantial revenue growth. Personalized streaming now becomes an extraordinary, adaptive journey that keeps audiences captivated.
Pioneering a Smarter Streaming Era
With the innovative addition of these AI tools, ViewLift fortifies its stance as a visionary leader in the OTT space. As the demand for intelligent, scalable, and customized media solutions rises, ViewLift empowers content creators to elevate engagement, streamline their operations, and expand their profitability.
Dive into this new age of streaming where intelligence meets entertainment, bringing our media consumption into a smarter, more connected future.