San Diego County has proudly clinched a third-place award in the Digital Counties 2025 awards program. Honored by the Center for Digital Government, this recognition highlights San Diego’s innovative advancements in technology and modernization, placing it among the leading counties in the nation.
Embracing AI and Modernization
With a population of over 3.3 million, San Diego County stands as a beacon of progress, harnessing the power of cloud computing and artificial intelligence to revolutionize traditional systems. The county’s Technology Office has prioritized improving public access, ensuring digital equity, and fostering stronger engagement between the community and government. Such measures exemplify the county’s commitment to embracing modern digital solutions.
Enhanced Public Services
San Diego County’s dedication to public service is evident in its revamped digital offerings. The county website has undergone extensive accessibility testing to comply with Web Content Accessibility Guidelines 2.1 AA. AI-driven tools are enhancing the user experience by streamlining website content creation and training authors in fundamental web content principles. Residents can now benefit from a multilingual health system, advanced child support management, and improved veteran housing data.
Advancing Community Safety
Public safety remains a top priority for San Diego County, with new technology-driven initiatives being rolled out. With real-time juvenile detention monitoring, an application for Sheriff’s Office hiring, and electronic discovery for public defense, the county aims to protect and serve its residents more efficiently. The county’s board-level AI committee, alongside Microsoft Copilot, is actively engaged in responsible AI testing, promoting ethical tech use among staff.
Broadening Digital Horizons
The efforts to ensure digital equity are not limited to technology but extend to expanding Internet access in remote households. By replacing outdated infrastructure with Starlink for remote fire stations and parks, San Diego is making significant strides in broadband development. These advancements are a testament to the county’s commitment to inclusivity and high-tech solutions.
Cutting-Edge Safety Measures
Innovative safety improvements include AI-powered wildfire detection cameras and precise evacuation systems. These measures address the unique challenges posed by San Diego’s diverse landscape and infrastructure. Technological transformations are not just improving safety but are also establishing San Diego County as a leader in future-forward governance. According to GovTech, such initiatives reflect a larger trend of technological integration aimed at enhancing community safety and efficiency.
San Diego County’s award in the Digital Counties 2025 program underscores its commitment to technology and modernization, setting an admirable standard for others to follow in the realm of digital governance.